Frequently Asked Questions


Do you offer financing?

Yes, but we don’t work with just any financing company. Clean Energy Credit Union is our financing company of choice because of their ethical practices, reasonable interest rates, and no hidden dealer fees. Learn More

I already have a system, but it needs some love/isn’t working. Can you help?

Absolutely! Skygrid has solutions for your solar energy system. Fill out our free quote form, and we will help you out as soon as we can. If your problem is urgent, go ahead and give us a call or shoot us an email, and we will see what we can do for you.

Call: (903) 539-5658

Email: info@skygrid-solar.com

We need our roof replaced, but we have solar. Can you help?

Yes, we refer to this as detach and reset (D&R). Fill out our free quote form, and we’ll help you out! 

What can you do to help someone with an orphaned system?

You are not alone! Unfortunately, some solar installation companies neglect their systems after installation, and others go out of business, leaving their customers out to dry. We have taken in many of these orphaned systems. As the owner, you are able to transfer system monitoring from your old installer to us, so we can track how your system is running, quickly see when a problem arises, and respond promptly without making you jump through hoops just to get the service you need. It should be noted that our 5-year workmanship warranty only applies to systems we have installed ourselves, so orphaned systems should expect to be charged as maintenance arises.  Fill out our free quote form, and we will be in touch.

What does a solar panel system cost?

Each system we install is designed to meet customers’ unique needs, so many variables determine the cost. The average U.S. home uses around 14,000 kilowatt-hours per year. To produce this many kilowatt-hours per year, you would need approximately a 10,000-watt solar energy system, depending on the shading and positioning of the panels. On average, grid-tie systems cost $1.70-$2.50 per watt, with the typical system being 10,000 watts. Battery backup systems vary greatly, typically $3.00-$5.00 per watt. 

Will my house be powered during a grid outage?

Batteries are required to power dedicated circuits in your house without the grid. Solar panels alone cannot power your home directly; batteries with compatible inverters must be installed to do so. Learn More‍ ‍

What incentives & tax credits are available?

The residential tax credit ended as of 12/31/25. For commercial systems only, a 30% tax credit is available until 12/31/27, but it must meet certain criteria.

Will my warranty be with you or the manufacturer?

Skygrid provides a five-year workmanship warranty on solar installations. Individual components are warranted by the manufacturer.

How long do solar power systems last?

Solar Panels: Manufacturers’ warranty for 25 years with an expected life of 30 years. Panels older than this may still work, but will have a significant loss in production.

Inverters: Manufacturers’ warranty for 10-20 years.

Batteries: Manufacturers’ warranty for 5-15 years or 3,000-10,000 cycles.

More questions?

Contact us!